It’s an interesting question. Where should Change Management sit within an organization? The short answer is: where it can be most effective.
At my former company, we asked that question a lot and contemplated different organizational models. While I’m glad that the value my team has provided in supporting the implementation of key business initiatives resulted in a “play” for our services, it’s not easy to determine the best place for change management to reside, organizationally, to serve a company optimally. Because we work with many cross-functional partners and support a range of change initiatives, there are a number of adjacencies that make sense and could work. Below is a quick list of pros and cons for each.